This session explores the significance of connecting readers with books they love as an integral part of excellent customer service in libraries. Delve into the various ways working with readers positively impacts library services and discuss how personalized book recommendations not only cater to individual preferences but also foster a sense of community engagement. By understanding the unique interests and needs of each library user, we can create a more inclusive and enriching reading experience for all. This session promises to equip library staff at all levels at any size library with the knowledge and tools needed to provide outstanding customer service through personalized book recommendations.
Wednesday October 15, 2025 2:00pm - 2:45pm EDT Winston 1B301 West 5th Street, Winston-Salem, NC, USA
