Artificial intelligence (AI) is transforming how information is accessed, organized, and utilized. For librarians, understanding AI tools and their applications can enhance research support, instructional services, and workflow efficiency. This hands-on pre-conference workshop will introduce participants to a range of AI-powered tools relevant to librarianship, provide guided experimentation with different tools, and facilitate discussions on real-world use cases. Attendees will leave with practical knowledge and strategies for integrating AI tools into their professional practice. This workshop will empower librarians to navigate the evolving AI landscape with confidence, equipping them with the skills and knowledge to leverage AI effectively in their professional practice. Workshop Objectives: By the end of this workshop, participants will be able to: Identify and evaluate AI tools suitable for different aspects of librarianship, including research support, instruction, and content organization. Experiment with AI tools hands-on to understand their capabilities and limitations. Explore case studies demonstrating successful AI applications in library settings. Discuss ethical considerations and best practices for AI integration. Develop a plan for incorporating AI tools into their workflows. Workshop Format: The workshop will be structured to balance learning, experimentation, and discussion: Introduction to AI in Librarianship (30 min) – Overview of AI technologies, their impact on library services, and key considerations. Exploring AI Tools (50 min) – Guided demonstrations of AI tools for research, instruction, and workflow automation, with opportunities for participants to test them. Break (10 min) Use Cases and Applications (45 min) – Real-world examples of AI in action, presented as short case studies from different library contexts. Hands-on Experimentation (50 min) – Participants engage with AI tools in breakout groups, with the facilitator available to answer questions. Break (10 min) Discussion and Q&A (45 min) – Participants share insights, challenges, and questions about AI implementation. Intended Audience: This workshop is designed for librarians in all roles and settings who are interested in learning about AI tools and their applications. No prior experience with AI is required. Technology Requirements: Participants should bring a laptop or tablet to engage in hands-on activities. Wi-Fi access will be necessary for online tool exploration.
Whether expanding our reach to new community members or taking on the risk of navigating tough topics, improving our capacity to engage in dialogue across difference will help librarians expand their library's capacity to serve as a third space bringing communities together for interaction and learning. When diving into new challenges of the present and future, or revisiting old disagreements, our capacity for healthy dialogue enables us to build a sense of community, become more effective problem-solvers, and help unlock the potential in our communities to overcome deep-seated challenges. New frontiers mean greater uncertainty, at a time when so much feels unstable. Healthy relationship is critical to our success, and it comes not from avoiding conflict altogether, but learning how to take advantage of healthy conflict as an inevitable dimension of living in community with people different from ourselves.This pre-conference workshop is designed to build participants’ capacity for civil discourse on tough topics facing our communities and even libraries themselves. We will explore understanding civil discourse in the context of other peaceful tools for engagement, the impact of our particular identities and experiences, and specific ways we can improve our day-to-day engagements in a difficult political environment.
Does the thought of public speaking stress you out? Are you struggling to feel more in control of the “control panel” when presenting virtually? Do you want to improve your presentation style and develop a more dynamic stage presence? Present Like a Pro will provide tips and tools to sharpen your in-person and virtual presentation and facilitation skills. Interactive activities guided by seasoned presenters will help you test out content, live and in a safe and low-stakes space.
This workshop offers library professionals a full day of immersive, hands-on learning in two complementary parts. The morning session introduces the art and history of books and bookbinding, while the afternoon explores zine-making as a medium of personal expression and community engagement. Participants will actively create their own hand-bound books and self-published zines, guided by an experienced instructor. Throughout both sessions, the workshop emphasizes experiential, object-based, and craft-based learning theories – demonstrating how tactile, “learning-by-doing” activities can deepen understanding of library collections and the social impact of print culture. By the end of the day, attendees will not only have new creative skills and finished projects to take home, but also concrete ideas for implementing bookbinding and zine programs in their own libraries. This workshop is beginner-friendly and open to all. All materials and tools will be provided, and participants are encouraged (but not required) to bring any personal images, magazines, poetry, or artwork to incorporate into their zines. Connection to 45-Minute Conference Presentation This workshop is proposed in conjunction with a 45-minute presentation at the main conference, and together they provide a cohesive learning experience on bookbinding, zines, and experiential learning in libraries. Participants can select to attend the morning or afternoon session, or both.
Participants will learn how to design and implement library programming centered on Black superhero comics, including strategies for curating collections, collaborating with campus and community partners, and creating programs that engage diverse audiences. Participants will gain insight into the significance of Black superhero studies as an academic and cultural field, with a focus on the portrayal of Haitian culture in comics and animated television. Participants will explore how comics can serve as tools for critical media literacy, helping learners examine the implications of power, race, and cultural representation in popular media. Participants will consider the importance of cultural sensitivity when engaging with stories rooted in Black and African diasporic traditions, particularly those that have been historically misrepresented or misunderstood. Participants will leave with concrete tools, prompts, and activity ideas for centering marginalized voices through storytelling in their own instruction, programming, or community initiatives.
Join NCLA Wellbeing Committee Members as you explore mindful practices, including guided meditations, breath and music meditations, mindful tea tasting, and inclusive yoga. We create a relaxed mood with lighting, music, and essential oils. Each practice will last between 30-60 minutes, with mini breaks in between. Built-in reflection time will allow participants to be immersed in the experience, take away what they can use in their libraries, and build into their own practice.
Library workers bring a sense of who they are to the work that they do-a collection of internal labels that describe what it means that they work in a library and that they are unique individuals. When they get to work, though, they are confronted with other sets of labels for who they are or who they should be. These are the labels provided by patrons, management, colleagues, and even the technology they use and the spaces they occupy-labels that are informed by events and attitudes in broader society that are increasingly hostile to anyone who doesn't fit the current version of "normal". This means that, while library workers source much of their self-esteem from who they are, they also face a barrage of suggestions that they aren't as good or as valuable as they think they are. Given the recent uptick in attacks against even the most basic equity, diversity, and inclusion support structures-as well as attacks on the profession itself-library workers are often left to face these recurring identity threats alone. In this workshopping session, researchers from the Public Library Routines Project-a project funded by the Institute of Museum and Library Services-will guide attendees through a series of collaborative activities intended to help them craft their own solutions to these pressing challenges. As librarianship continues to extend its reach into new frontiers and, thus, new demands on worker identity, these solutions will help library workers maintain their sense of self.
The State Library of North Carolina, in partnership with the North Carolina Department of Adult Correction, Division of Rehabilitation and Reentry will host this interactive pre-conference session designed to deepen understanding of barriers faced by justice-impacted individuals as they transition from incarceration back into society. Attendees will participate in a Reentry Simulation, an immersive experience that highlights the systemic challenges individuals encounter when securing housing, employment, transportation, and other basic needs. By engaging directly with these real-life scenarios, library staff will gain a great awareness of complex barriers to successful reintegration. Following the simulation, the State Library will facilitate a guided reflection and work session, where participants will contribute to the development of a living resource document. This document will serve as a practical toolkit for library staff across the state, offering strategies, resources, and best practices for serving justice-impacted individuals. The entire session will empower attendees to develop sustainable, equity focused approaches to reentry support within their libraries.
Kick off your conference experience with NCLA’s Intellectual Freedom Committee and a special FREE screening of Banned Together, an "eye-opening documentary pulls back the curtain on two of the hottest topics in America today—book bans and curriculum censorship in public schools." Ban together with fellow NC libraries in this night of reel resistance with conversation and light refreshments on Tuesday, October 14th at 6 pm. See you there!
Join Jennifer Smith for an introduction to mindfulness meditation using music as a tool to help you calm your mind and reduce stress mindfully. At the close of the session, participants will be able to connect and reflect about their experience. No experience needed.
This presentation will explore the Five Freedoms of the First Amendment and civil rights protections in the Fourteenth Amendment. The Constitution and federal and state laws provide the foundation for library policies and practices. Librarians must understand their responsibilities within this framework to communicate effectively with their community and stakeholders about these complex issues.
Wednesday October 15, 2025 9:00am - 11:00am EDT Salem 2301 West 5th Street, Winston-Salem, NC, USA
AI-generated content has jumped full-force into an already overloaded information landscape, creating murky waters for both the novice and sophisticated information user. As it becomes an integral part of everyday technology, users must develop strategies to control when and how AI-generated content appears in their research. AI tools, such as Google's AI Overview, often provides helpful summaries on general topics, but can also present incorrect, unnecessary, or distracting information for more specific topics that require more depth and nuance in the search process. This session explores a couple of easy workarounds for toggling the AI-generated results on and off, such as using Google's search string operators, incorporating certain profanities, and other keywords that temporarily dismantle the AI tool. However, not all profanity and keywords trigger this effect, and understanding which terms work can empower users to take a more active role in getting research results. Participants will learn about the methodology behind this study, examine real-world examples where AI-generated results either enhance or hinder research, and discuss best practices for navigating search engines with AI integration. This session will also explore ethical considerations, potential biases in AI-generated summaries, and future implications for research practices in libraries and academia. Attendees will leave with practical strategies for managing AI-generated Google search results, ensuring they have greater control over their information-seeking process. This session highlights the evolving role of librarians in digital literacy, equipping patrons with the knowledge to navigate AI-enhanced research effectively.
Wednesday October 15, 2025 11:15am - 12:00pm EDT Salem 1B301 West 5th Street, Winston-Salem, NC, USA
The Roundtable for Ethnic and Minority Concerns (REMCo) pays homage to Hip Hop through the exploration of its impact on librarianship. Join our session, Blackademia and Hip-Hop Culture, for a dynamic conversation amongst library scholars and Hip-Hop enthusiasts as they delve into how the music has influenced community engagement and outreach to reach larger audiences, bring awareness to library programming, and make organic connections with their communities. Featured Librarians from interviews: Forest Foster, Vivette White, Carlos Grooms, Candace Jacobs, Jonathan Jones, Billy Allen, Marcellaus Joiner. Background and Rationale: Hip-hop, as a cultural movement, has extended far beyond music to become a powerful tool for education, social commentary, and community building. Libraries, as hubs of knowledge and culture, have increasingly embraced Hip Hop to engage youth, diversify programming, and promote literacy. This documentary series will showcase how librarians across North Carolina have incorporated elements of Hip Hop-including DJing, MCing, graffiti art, breakdancing, and knowledge sharing-to connect with diverse communities. Format: This will be a 45-minute panel presentation that will include various short clips from REMCo interviews, followed by a facilitated panel discussion featuring library scholars. The session will encourage dialogue about the power of Hip-Hop to engage participants, promote social justice, and support lifelong learning. Intended Audience: This presentation will appeal to librarians, educators, youth program coordinators, and cultural workers interested in rejuvenating their outreach strategies, including intentional connections with underserved populations by, and exploring innovative approaches to literacy and cultural engagement. Conclusion: Blackademia and Hip-Hop Culture will not only highlight the dynamic relationship between Hip Hop and libraries but also inspire the library community to embrace this influential cultural movement as a means of empowerment, education, and creative expression.
The Civic Engagement Workshop Series is a collaboration between UNC's Park and Undergraduate Libraries that aims to support college students' civic awareness and self-efficacy and emphasizes the role of the library in developing students' civic engagement. In this presentation, we will give an overview of these workshops, discuss how they were developed and why we believe these skills are important not only for college students, but also for anyone who wants to learn more about how and why local government operates where they live and work, and describe how other library instructors can adapt the main points of these presentations to their own audiences. We identify the key databases and knowledge tools that are broadly accessible to NC libraries, building these information seeking skills in patrons. By the end of our presentation, attendees will understand how to use interactive pedagogy to engage with patrons and highlight topics that are already present in their daily lives but that may not have been immediately visible, engage in active conversation with patrons, and have tips and tricks to make these presentations successful. The relatively small demand on staff makes these programs accessible to many types of libraries, and the learning outcomes appeal to both public and academic library audiences. Public libraries may enjoy the opportunity to make community members more aware of the fundamentals of local governance, and academic libraries support their mission by instructing students on how to parse false and misleading content in the news. Ultimately, our presentation will teach attendees how to broaden patrons’ appreciation of libraries as a resource to learn about topics that affect their everyday lives. In turn, libraries support patrons' ability to develop themselves into informed political participants year-round.
This 45-minute presentation by High Point University's Gerald Ward, Media & Digital Services Librarian, and Lauren Ksa, Head of Reference Services Librarian-will demonstrate how hands-on bookbinding and zine-making workshops can transform library learning experiences. Attendees will discover how crafting books and zines engages patrons in active exploration of the history and cultural impact of print media, supported by educational theory and real-world program examples. The session will blend theory (critical library pedagogy, experiential learning, object-based learning, craft-based learning) with actionable strategies, showing how libraries-academic, public, or school-can develop sustainable programs that inspire creativity and learning. By highlighting High Point University's successful workshop series and Zine Library, the presenters will illustrate how creating and preserving handmade objects and publications can enrich collections and communities. Attendees will leave with both big-picture understanding and practical tips to implement these ideas in their own libraries.
Efforts to restrict or suppress content can take many forms and come from various sources. When such efforts arise from concerned parents or members of a community, it is crucial to have honest and difficult conversations. However, if they become politicized or are done for political purposes, they may be driven by external agendas rather than legitimate local concerns. This session will provide insights on distinguishing between external agendas and legitimate local concerns. Being well-prepared to address the issues, organizations, and political beliefs fueling these divisions is crucial.
Wednesday October 15, 2025 11:15am - 12:00pm EDT Salem 1A301 West 5th Street, Winston-Salem, NC, USA
Libraries are dynamic spaces that offer more than just books and digital resources-they serve as vibrant hubs of activity, fostering creativity and engagement. At East Carolina University's Joyner Library, we proudly host a diverse range of exhibits, from special collections to interactive displays that engage and inspire students, faculty, and the broader community. Our primary exhibition space, the Janice Hardison Faulkner Gallery, spans 1,600 square feet and is a versatile venue for various exhibitions, including art, history, and beyond. The gallery's mission is to highlight the creative work and scholarship of faculty, students, community, and region while also featuring traveling exhibits from other institutions. In addition to exhibitions, the gallery serves as a dynamic event space, hosting many activities such as poetry readings, artist talks, academic lectures, and more. In this presentation, J.H. Faulkner Gallery curator Charlotte Fitz Daniels will provide an in-depth look at the gallery's operations. She will discuss the types of exhibits displayed, the library's exhibit planning process, and the collaborative efforts with academic departments and the local community. Furthermore, she will explore the gallery's unique space, the equipment used for exhibitions, and the process of sourcing artists, drafting contracts, and more. This model can be adapted for use in other libraries, offering inspiration for expanding your own library's exhibit spaces and programming.
Wednesday October 15, 2025 2:00pm - 2:45pm EDT Winston 1C301 West 5th Street, Winston-Salem, NC, USA
This session explores the significance of connecting readers with books they love as an integral part of excellent customer service in libraries. Delve into the various ways working with readers positively impacts library services and discuss how personalized book recommendations not only cater to individual preferences but also foster a sense of community engagement. By understanding the unique interests and needs of each library user, we can create a more inclusive and enriching reading experience for all. This session promises to equip library staff at all levels at any size library with the knowledge and tools needed to provide outstanding customer service through personalized book recommendations.
Wednesday October 15, 2025 2:00pm - 2:45pm EDT Winston 1B301 West 5th Street, Winston-Salem, NC, USA
This will be a collaborative and social session including multiple roundtables on a variety of topics for participants to share their experiences and ideas. Topics will include: ILS victories and challenges, Mentoring and training your technical services team, Share your bright ideas and successful projects. We hope to provide the RTSS community with an opportunity to celebrate their successes, get support for their struggles and build their overall resources and technical services' systems professional network.
Read Free NC is an initative of the Intellectual Freedom Committee Helpline to support NC librarians and library workers deal with attacks on the Freedom to Read. The website features a blog that highlights issues at various libraries across the state and sheds light on how different scenarios are being handled. This panel discussion will invite several library workers from these libraries being featured and let them share more on what they are facing and how their situations were handled. We think this is more important now than ever with censorship efforts on the rise. Librarians and library workers should be able to be a resource in these trying times and we want people to know that there is a resource for them with ReadFreeNC.org.
Migrating library systems has its benefits; it also comes with challenges. As one of the University of North Carolina libraries migrating to Ex Libris Alma in 2025, Western Carolina University brings their experience to NCLA to share what went wrong, what went right, and what we learned along the way. Attendees from all library backgrounds will learn about the benefits and pitfalls of migrating library systems and gain insights into the logistics of migrating. Erica Barnett, Acquisitions Librarian, and Emily Wros, Systems Librarian, will present on the migration process from beginning (hey, we need new software!) to end (wow, everybody check out our new software!). They'll talk about communication, collaboration, training plans, internal and external partnerships, and the hardest part of all: squeezing all that extra work into your already full schedule. While Erica and Emily will be presenting from the perspective of an academic library conducting a major LMS migration, every library and every librarian is affected by changes in software and will benefit from attending the talk.
Entering a difficult job market fresh out of library school can feel like being dropped into a foreign land. In our panel discussion, we will share how our LIS education prepared us for library jobs, but also how choosing a specialization such as business or pursuing generalist roles impacted the way we approached networking, selecting mentors, and finding career opportunities. Library school may have started us on the path, but finding mentorship within these specialties is where we found our true sense of direction in navigating the academic and professional space. We are going to further discuss how it led us to making professional connections through workshops and conferences as library students and early career librarians. These experiences have proven valuable to our panel as Ben acquired a business liaison position six months after graduation and Elizabeth became an instruction and research services librarian prior to graduation. We also plan to dive into what it has been like adapting to the current political and economic uncertainty surrounding higher education and academic spaces while starting off our careers. This panel will offer insights to library school students and seasoned professionals looking to support new librarians. In addition to answering questions moderated by Nancy Lovas (Entrepreneurship & Business Librarian at UNC Chapel Hill), there will be time set aside at the end to respond to questions from the audience and hear from them about their own experiences with mentoring, difficult job markets, and uncertainty for the academic space.
This thesis investigates the intricate relationship between librarianship and the coined concept of vocational awe, as articulated by Fobazi Ettarh. Vocational awe, characterized by an intense emotional investment in library work that works to place librarianship and libraries beyond critique, has surfaced as a critical lens for examining the culture of the profession (Ettarh 2018). Ettarh contends that idealizing librarianship can result in unrealistic expectations, burnout, and an unhealthy blending of professional boundaries. Drawing parallels between vocational awe and historical sentiments, reminiscent of Robert Leigh's "The Library Faith"; this study explores the enduring nature of the unnamed features of librarianship that inspire unwavering devotion. By connecting the concepts of library faith and vocational awe, the research aims to elucidate how individuals' sense of calling to librarianship influences work motivations and perspectives. Using a triangulated mixed methods approach, A quantitative survey, utilizing the Calling and Vocation Questionnaire developed by Duffy et al., alongside inquiries into the presence of negative vocational awe impacts works to inform the qualitative interviews. Interviews function as the primary data source and will delve into participants' work motivations, perceptions of librarianship, and the influence of these factors on negative job experiences. This paper will work to identify a) if a sense of being called to librarianship/library work influences devotion to the library faith or a sense of vocational awe, b) values that current librarians/library workers have with library work, c) their experience with negative features of vocational awe, and d) if there are perceived supports in place to mediate these problems. Studying this adds to the ever-growing literature on vocational awe in librarianship and can provide a basic assessment of workers' experiences with vocational awe, which can be used to inform workplace support infrastructure and implementation of critical librarianship.
Wednesday October 15, 2025 2:00pm - 2:45pm EDT Winston 1A301 West 5th Street, Winston-Salem, NC, USA
Cooking and sharing food is a powerful way to connect with patrons of all ages and backgrounds. In this interactive workshop, you will learn how to start a cooking club that will bring in your patrons and leave them hungry for more!
Wednesday October 15, 2025 2:00pm - 2:45pm EDT Salem 3C301 West 5th Street, Winston-Salem, NC, USA
Libraries are uniquely positioned to support local non-profits by providing resources and expertise. This session will explore innovative ways libraries can (at little or no cost) provide non-profits with a wide array of programs, training, and volunteer recruitment support. Attendees will gain practical strategies for launching similar initiatives in their own libraries, which will both aid the non-profits and promote the library through the people who are often the most active in a community.
Jane McGonigal's keynote address at the 2014 ALA Annual Conference detailing a successful collaboration with the New York Public Library (NYPL) to create a game celebrating NYPL's Centennial inspired a group of academic librarians to create a camp to challenge, engage, and support student writers. The inaugural Camp achieved three outcomes/objectives: engage students in a fun and scholarly activity; showcase the library's Special Collections and Archives (SCA); and the publication of a book, cataloged with participants as authors whose work will be housed in the library's permanent collection. The camp continues to appeal to and serve a diverse group of student writers, giving them a platform for their work and an opportunity to share their work. The librarians believed hosting an intellectually stimulating and creative outreach event with an individual-based component could potentially attract and engage a different audience of students, ones who prefer smaller groups and/or individual, reflective activities. Writing skills are relevant to every discipline of study and to virtually all chosen career paths. Any opportunity to write is an opportunity to become a better writer and to do so without the pressure and/or worry of a grade and negative comments. The creative aspect allowed students to write without restriction in whatever form they chose (e.g., poetry, short stories, essays), to work independently, and to explore and use the library as a place to self-express. It also allowed students to meet and network with others outside their area of study and their usual group of friends. This presentation will chronologically outline the four creative writing camps hosted by the university library beginning in 2016. The evolution and subsequent streamlining of camps will be discussed with a focus on these elements of the planning process: funding/partners, marketing, application submission and review, event preparation, pre-and post-event activities, editing and publication, and post-event survey/feedback.Turning the writers' camp concept into an actionable goal was no small feat as resources, both financial and human, from cross-campus partners were necessary. The first camp was the most challenging, but rewarding because the event concept was proven sound and became the basis for subsequent camps. The librarians made multiple changes thereafter, such as making this a biennial event. We incorporated student feedback so that successive camps met students' needs and interests with available resources. An important theme of this presentation will be the value of flexibility and continued innovation. Learning Outcomes: Participants will explore the experiential learning possibilities of creating their own Writers' Camp event or similar program. Participants will be able to develop a model for a creative writing event and specifically adapt it to fit their community's needs. Participants will receive practical suggestions on logistical elements involved in establishing and implementing a one-time writing event.
Instruction & Graduate Student Support Librarian, Wake Forest University
Hu Womack is an Instruction and Outreach Librarian at Wake Forest University. He is the library liaison to the departments of Communication and Sociology and teaches credit-bearing information literacy courses and co-teaches first-years seminars. He is also an Academic Advisor.
Director, Special Collections & Archives, Wake Forest University
Tanya Zanish-Belcher received her BA in history (Ohio Wesleyan) and MA in archives administration (Wright State University). She co-edited Perspectives on Women's Archives (2013) and is a Past President (MAC) and Past President (SAA).
Wednesday October 15, 2025 3:00pm - 3:45pm EDT Winston 1B301 West 5th Street, Winston-Salem, NC, USA
Librarians are no longer just caretakers of books-they're digital architects, advocates, marketers, and community leaders. In this session, we'll explore how the librarians behind the Read Free NC website took on new roles to create a platform that supports library workers facing censorship and promotes intellectual freedom in North Carolina. Through the process of designing and promoting the website, we'll highlight the innovative ways librarians are adapting to meet the demands of advocacy and community outreach. From website design and blog writing to social media marketing and grassroots advocacy, librarians are leading the charge in defending the right to read. Attendees will learn how to leverage digital tools to build platforms that support advocacy efforts and enhance their libraries' public presence. We'll discuss strategies for stepping into new roles, overcoming challenges, and turning digital projects into powerful engines for change. This session is perfect for librarians looking to expand their skill sets and make an impact beyond traditional library services.
When circumstances change and a library department reorganization is discussed, it can be daunting and confusing at first for many. With some planning and teamwork, the results can be beneficial for all. Last year our library divided its Circulation and Interlibrary Loan Department into two separate departments after over 10 years of being merged. We will share our planning and preparations and discuss feedback from employees in both departments who worked before, during, and after the reorg to learn what went well as well as the lessons learned about what could have perhaps gone better. Finally, we will discuss our ongoing efforts to incorporate employee feedback to continue a healthy working relationship after a reorg.
Wednesday October 15, 2025 3:00pm - 3:45pm EDT Salem 3B301 West 5th Street, Winston-Salem, NC, USA
From day-to-day operations at a branch to large-scale collaborations across an organization; the outcomes of group efforts are influenced by two things: project management, and team dynamics. Panelists will discuss experiences with a variety of projects and teams, and share what they have learned about best practices and effective methods to help teams set themselves up for success. Some focus areas for this discussion include: communication methods, identifying strengths, creating timelines, building accountability, finding common objectives, defining resource and informational needs, fostering healthy dynamics, measurable goal-setting, identifying deliverables, delegation, division of labor, and tracking progress. This session will include a Q&A portion with panelists.
Join Lisa Coats and Jenneffer Sixkiller for a 30 minute yoga session, followed by a 15 minute guided meditation. Participants can use a chair, or a mat; guidance for both is provided. Clothing can be comfortable conference attire; no need for “yoga clothes”. Care for your body, mind and spirit.
Libraries serve as hubs for information and community engagement, yet traditional feedback mechanisms often fail to foster real dialogue between patrons and staff. This session explores how the "What's On Your Mind?" comment board at the Z. Smith Reynolds Library at Wake Forest University has evolved from a simple feedback collection tool into a dynamic platform for meaningful conversations and service improvements. Attendees will learn how the program was structured to encourage student participation, and the tightrope of maintaining a balance between accessibility and professionalism. The session will discuss key challenges faced in managing open-ended, public feedback-- challenges such as moderating responses, maintaining engagement, and ensuring that student concerns actually lead to actionable change. The discussion will include strategies for enhancing engagement using structured prompts, collaborations with campus organizations, and innovative promotional efforts. Additionally, the session will highlight improvements that are planned for the comment board. These changes will include transitioning to a more professional platform, the exploration of digital tools to track trends in student comments, and best practices in response management. By the end of the presentation, attendees will understand how libraries can move beyond passive suggestion boxes and create interactive, student-driven feedback platforms!
Thursday October 16, 2025 9:00am - 9:45am EDT Winston 1C301 West 5th Street, Winston-Salem, NC, USA
This panel discussion will present a designers perspective on developing spaces that connect users with information beyond the identity of just books. While books are important of course the contemporary library user is looking for more in terms of knowledge creation and experiences. This panel will share experiences related to building for community, with Project Grace at New Hanover County, which enhances learning by showcasing library resources with museum exhibits and artifacts. Also discussed will be the importance of adding design features for partners that support the library's mission and creative abilities. Finally, a look at how a library's identity for the stakeholders has moved beyond books but includes societal elements related to Creativity and Play, Health and Well-Being, Belonging and forming Connections with Nature. The panel will consist of a public library director that is leading the strategy behind the mix-use facility being built which will create new synergy in services and enhance the visitor's experience. This connects to a partnership model used in all libraries to bring to primary stakeholders an assortment of transformative experiences and enhancements from traditional spaces. The panel will also feature an architect who works with all library types to design spaces that accommodate partners in a setting that allows stakeholder engagement and seamless integration of services. This panel will also feature an academic perspective on space design with related consideration for the broadening needs of students. Students, not unlike community patrons, are looking for consolidated service options (partnerships), spaces to engage with information resources that also promote and enhance well-being, creativity and innovation through creative design. The panel agenda will be to present elements or features of renovation or building plans that look forward to user needs. There will be a design response as to its background and reasons for being important for consideration beyond present day. Examples would be showing museum exhibit space adjacent to library spaces with an explanation as to how that adjacency benefits the stakeholders or designing a "Hub" space for students to provide relaxation options with an explanation as to why this fosters student success. Makerspaces will be another item on the table for discussion as their service model has become more diverse over time and in some cases is projected to grow and expand needed footprint.This panel will self moderate and present emerging trend topics and then response before moving to next topic.
http://libres.uncg.edu/ir/uncg/clist.aspx?id=1946">Michael A. Crumpton, MLS, SHRM-SCP, is the Assistant Dean for Administrative Services at the University of North Carolina at Greensboro. Mike oversees administration of budgets, human resources and facilities; organizes and addresses... Read More →
I am a space lover who loves learning about space usage, current day learning environments and tools. I also am completing a Masters in Organizational Development at NC State.
Thursday October 16, 2025 9:00am - 9:45am EDT Winston 3A301 West 5th Street, Winston-Salem, NC, USA
Join library staff who have OverDrive collections in an open forum to share experiences and resources for sharing this digital collection with the public. If you don't have OverDrive and would like to learn more, you're welcome as well!
Digital Services & Marketing Coordinator, High Point Public Library
I've been working in public libraries for over 25 years and have been serving as the Digital Services and Marketing Coordinator for 3 years.I'm looking forward to seeing old friends and making new connections!
Thursday October 16, 2025 9:00am - 9:45am EDT Salem 1C301 West 5th Street, Winston-Salem, NC, USA
Do you ever create reports or tables? Maybe you already turn data into charts or graphics. Hearing the term data visualization may bring complex infographics or visuals to mind but data visualization has many forms and you are likely creating data visualizations in your regular work already. This session will introduce attendees to data visualization best practices that apply whether creating a simple table or complex infographic. These practices are based on research into how our brains process and make sense of visual information and they increase the effectiveness of any type of data visualization. Attendees will also learn about free tools to aid in data visualization design from choosing the right graphic to ensuring accessibility.
Thursday October 16, 2025 9:00am - 9:45am EDT Winston 1B301 West 5th Street, Winston-Salem, NC, USA
Success in the library field isn't just about where you are-it's about where you can go. This presentation will explore how adopting an opportunity-minded approach can help you grow within your current role while preparing for new and higher positions. The speaker will share lessons learned in her path from a second career librarian to stepping into the role of Dean of University Libraries. Attendees will gain insights into exploring different paths in librarianship, leveraging existing skills, career development and mapping strategies, and fostering leadership skills that empower them to take charge of their professional journeys. Additional topics include tips for getting involved in professional organizations, finding opportunities to develop and showcase your leadership skills, and overcoming imposter syndrome. Whether you're looking to advance into leadership or expand your impact in your current position, this session will provide the tools and mindset needed to move forward with confidence.
As part of its brand-new library, which opened in Summer 2022, the Hagemeyer Library at Central Piedmont Community College features a service desk staffed by both Library and ITS Help Desk employees. This joint service desk provides students with a one-stop shop for their questions, placing ITS experts in a space where students are already located-the Library! While the collaboration has many positives, there have been challenges to overcome. While front-line ITS staff are present in the library, their supervisors are not. Each department has different priorities, scheduling needs, and hours of operation. Additionally, students don't always know who is library staff and who is ITS staff. Aligning service models has taken time, trial and error, and a lot of communication. Despite the challenges, this partnership has been a huge success. The greatest benefit has been to students, who can now get a wide variety of questions answered in one location. Furthermore, having trained ITS staff on-site means that library staff no longer need to attempt to answer technical questions without the appropriate training or access to specialized programs. Although many aspects of the service desk required careful planning, adaptation, and problem-solving, the joint service desk has now become a highlight of the library. In this session, we will share our experience with all stages of planning and implementing a joint service desk. Some of the topics we will cover include: Considerations when dividing up the physical space of a shared service point, Aligning hours and schedules, Challenges when one department's supervisors are not in the same building, Addressing conflicts between staff from different departments. Deciding whether a written agreement, such as a Memorandum of Understanding (MOU), is a helpful tool. Supporting staff who are not in your department. Practical strategies for enhancing multi-department partnerships.
Thursday October 16, 2025 9:00am - 9:45am EDT Salem 1B301 West 5th Street, Winston-Salem, NC, USA
Managing a Floating Collection across 24 library branches is a complex but rewarding process that ensures materials remain accessible, diverse, and relevant to our patrons. Wake County Public Libraries has developed a strategic approach to maintaining this system, balancing selection, circulation logistics, and deselection to create a dynamic collection that serves the needs of our community. In this session, our Selection Manager, Materials Manager, and Deselection Manager will guide you through each phase of the book lifecycle, sharing insights on how we select, manage, and refresh materials across our system. The selection process plays a critical role in ensuring our collection remains balanced and representative of our patrons' needs. Our Selection Manager will discuss the criteria used to choose materials, emphasizing diversity, relevance, and demand. With a system as large as ours, selecting books that resonate with our communities while maintaining a broad range of perspectives is key. Once books enter our system, the challenge shifts to managing their movement across branches. Our Materials Manager will explore how we track and maintain circulation through an efficient logistical framework. Technology plays a crucial role in monitoring the movement of materials, preventing bottlenecks, and ensuring that all branches have a well-rounded selection of books. We will discuss the tools and strategies we use to keep books flowing smoothly while minimizing delays and gaps in availability. Just as important as adding new materials is the process of removing outdated or underutilized items. Our Deselection Manager will cover the evaluation criteria used to determine when books should be weeded from the collection. Factors such as circulation data, physical condition, and evolving community needs all play a part in these decisions. Floating Collections offer many benefits, including greater flexibility, improved access to materials, and a more patron-driven distribution model. However, challenges such as uneven distribution, wear and tear on popular titles, and maintaining balanced collections across branches require proactive management and problem-solving. By sharing our strategies and experiences, we hope to provide practical insights for libraries, whether they have a floating collection or a traditional one. Join us for this informative session as we break down the key components of our collection management. Whether you are involved in collection development, materials handling, or library operations, this discussion will offer valuable takeaways on best practices, lessons learned, and future innovations in library collection management.
Thursday October 16, 2025 9:00am - 9:45am EDT Winston 1A301 West 5th Street, Winston-Salem, NC, USA
We would like to use this opportunity to showcase what social work and peer support looks like at the High Point Public Library. We will share what prompted this partnership between the Mental Health Associates of the Triad and the High Point Public Library, what services we provide not only for the patrons but also for the staff, as well as the data and statistics we have collected since starting our program. Additionally, we will share creative ways other libraries can still be a resourceful place for vulnerable populations without requiring funding. Furthermore, we will cover examples of future endeavors for libraries, social workers, and peer navigators serving the mental health and homelessness population.
Thursday October 16, 2025 9:00am - 9:45am EDT Salem 1A301 West 5th Street, Winston-Salem, NC, USA
At times, being a middle manager in libraries can feel like being stuck in a liminal state: Balancing management responsibilities with the nuts and bolts of daily library operations, putting out short-term fires while also making time for long-range planning, focusing on the needs of your team while also supporting your own wellness, and operationalizing higher level administrative decisions while not having a seat at the tables where those decisions are made. For new managers, this liminality brings unease, discomfort, uncertainty, and doubt on top of navigating the new frontier of formal leadership. Leadership training opportunities can help address these fears by offering theoretical foundations, ethical principles, and frameworks for approaching supervisory roles. However, such training typically ignores the less glamorous daily duties assigned to managers: Policies and procedures, change management and organizational restructuring, employee turnover and leave, and more. These management tasks offer opportunities for building in equity and person-centered approaches to doing library work, while also being limited to the larger organizational structures and systems that may-or may not-allow for such expectations to be set. How can new managers, grappling with their own changing professional identities and position responsibilities, confidently take up this call to action while building up their own supervisory skills? In this session, two managers will share their experience of their first years serving as middle managers in academic libraries. They will talk about how they navigated their roles, translated their leadership skills into management skills, built new relationships with their team, and learned some of the essential skills of management that are not taught in library school or leadership webinars. Topics will include setting boundaries for yourself and for team members, navigating hybrid work in the post-pandemic workplace, balancing operational tasks with strategic planning, building a network with other managers to help you tackle the tough challenges, and more. Presenters will share specific examples of management challenges and practical advice on how to proceed, while acknowledging that there is rarely any one "right" solution. As people in positions of authority and power-albeit limited-this session will advocate for the small changes that are possible within a team environment in order to advance individual and organizational goals toward the new frontier of slow, justice-oriented, and people-centered librarianship. Attendees should leave this session with greater empathy and understanding of what is involved in supervisory roles.
Short-term leave, like parental, family, or medical leave, can have long-term effects on careers. Often the need to take leave arises suddenly, and there is little notice or preparation possible, leaving regular work-flows disrupted and special projects in the lurch. This can be stressful for managers as they struggle to identify critical gaps, find coverage, and equip their employees; it's stressful for colleagues as they scramble to understand new assignments and manage additional workload. It is also stressful for the librarian on leave to assemble necessary materials for the handoff, let work responsibilities stall, and to return to work without a clear sense of where things stand. Recent research shows that short-term leaves like parental leave can pose a challenge for librarians' careers and for library communities. This presentation aims to build on the work of Mollie Peuler (2024), Emily A. B. Swanson (2020), and Alexandra Gallin-Parisi (2017); but while those papers offer themes and takeaways for administrators to better support parents before and after leave, this presentation will add a practical option for anyone who might need to take short-term leave of any kind. Grounded in personal experience, project management literature, and librarianship literature, this session would be applicable and adaptable to library workers in any setting. While the frontiers of life can be unexpected, in this presentation the author plans to share concrete strategies one can take to proactively document responsibilities and materials so that if an absence is necessary, the work can continue. In the past five years, the author has, herself, taken two short-term leaves of absence from her work as a liaison librarian in an academic library. In order to equip her colleagues the first time she took leave, she created an easy to understand and adapt calendar-based system, a short reference guide for frequent tasks, and a suite of templates for emails and instruction. She shared this information in a common drive and ensured it was labeled and available to her department. These actions were simple and straightforward, but they were so successful that they were adopted by other members of the department. Her manager also asked to use them for onboarding new employees so that they might have models as they settled into new work. The second time the librarian took leave, she simply had to make minor updates to her materials. Sharing this calendar-based workflow resource will not totally solve the stress that short-term leave can cause for a library or library workers, but it might serve as a map to help both parties navigate the new frontier of absence. Until the worker returns, confident and at ease, on that not-so-distant horizon.
Thursday October 16, 2025 2:00pm - 2:45pm EDT Salem 1A301 West 5th Street, Winston-Salem, NC, USA
Usage statistics can be challenging to collect and interpret. NC LIVE is uniquely positioned to provide libraries with guidance and context for interpreting their statistics. To leverage this we've been building an updated statistics portal that gives librarians more control over what data is included in their usage reports, and provides new tools to analyze them. In this presentation, we'll go over the goals, process, and challenges of redesigning the NC LIVE Statistics Portal, how librarians can use it to get data about their own usage trends, and how they compare to those of their peers, and how they can use them to better understand their resource usage.
NC LIVE is North Carolina's statewide library cooperative, supporting 200+ public and academic libraries across North Carolina. Since its founding in 1997, NC LIVE has saved the state millions through innovation and collaborative efforts.
Thursday October 16, 2025 2:00pm - 2:45pm EDT Winston 1B301 West 5th Street, Winston-Salem, NC, USA
To further establish libraries as dynamic hubs of entrepreneurial activity and support, NC IDEA (a foundation dedicated to supporting North Carolina's entrepreneurs) has partnered with NC LIVE to pilot a groundbreaking fellowship program that empowers librarians to effectively support the "patron-founders" who walk through the library doors. The Libraries for Entrepreneurial Advancement Fellowship Program (LEAF Program) is a fully funded professional development experience that invites a cohort of 20 librarians to a 2-day in-person summit followed by virtual skill-building sessions throughout the year. Fellows gain confidence in speaking the language of entrepreneurship, they expand their knowledge of business resources, and also strengthen their market research skills using tools like Data Axle and Social Explorer. Through this program, librarians develop meaningful connections with peers and ecosystem partners. They also learn how to capture and communicate the numbers and stories of the library's contributions to local economic development. In this session, meet a current LEAF librarian and hear from NC IDEA's program manager. You'll understand how the LEAF Program works, what it hopes to accomplish, and how it has been developed in close collaboration with ALA's Libraries Build Business, BLINC, and the State Library of North Carolina. Attendees will leave inspired by how our state can serve as a national model of library-powered, equitable economic development. Application materials for the upcoming LEAF cohort will be on hand. (To ensure accessibility for all library systems, NC IDEA is committed to covering 100% of all Fellow expenses -- hotel, food, transportation.)
NC LIVE is North Carolina's statewide library cooperative, supporting 200+ public and academic libraries across North Carolina. Since its founding in 1997, NC LIVE has saved the state millions through innovation and collaborative efforts.
Thursday October 16, 2025 2:00pm - 2:45pm EDT Winston 1C301 West 5th Street, Winston-Salem, NC, USA
A speech John F. Kennedy was scheduled to deliver on November 22, 1963, included this quote: "Leadership and learning are indispensable to each other." But many librarians stumble unprepared into leadership positions with no preparation. Early-career librarians who aspire to leadership positions can better prepare themselves for these roles by developing their skills before an opportunity presents itself. This panel will give leaders from various types of libraries the opportunity to discuss their leadership journey, what they wish they had known when they were starting out, the lessons they learned along the way, and their hopes for the next generation of library leaders. Session attendees will also have the opportunity to ask their own questions of the panelists.
In Embracing Informational and Archival Literacies: Challenges and Successes (2019); Rebecca Hankins expressed, & Access to records is essential in personal, academic, business, and government settings, and use of records should be both welcomed and actively promoted.” Join us as we explore a holistic approach to community engagement in the library's archives and special collections. Incorporating librarians from academic, special and public libraries, each will share their strategies for showcasing and engaging with collections, fostering deeper connections, and building meaningful relationships with the community.
This presentation will provide some concrete examples of emergency events that happened at our libraries over the past few years and how we managed these crises situations during periods of uncertainty. It includes our responses to Hurricane Helene, mold issues in the library, updates to our emergency procedures, and what we learned throughout these processes. The discussion of these topics is relevant to any library or institution that has faced a natural disaster crisis situation before, or would like to become better prepared for future emergency events with appropriate planning and procedures in place. Attendees will have an opportunity to engage with presenters on these topics through Q&A, and also share what they have learned about emergency planning through past/current similar experiences and circumstances at their own libraries. Our collective goal is to continue to provide equitable access and critical services to our communities during difficult times.
Thursday October 16, 2025 2:00pm - 2:45pm EDT Salem 3B301 West 5th Street, Winston-Salem, NC, USA
This past year, the High Point Public Library has participated in a city-wide initiative to help provide meaningful access to public services for all individuals, regardless of their preferred language. This presentation will have two parts. Part one will discuss the process the Language Access Committee went through in developing the Language Access Plan, and its first year of implementation throughout the City of High Point. Part two will discuss how the Language Access Plan is allowing the library to better meet the needs of patrons in our community while helping to further the High Point Public Library's mission of "nurturing the joy of reading, sharing the power of knowledge, strengthening the sense of community and enhancing cultural and economic vitality".
Library advocacy is the support of libraries and their services, often through campaigning and donations. The goal is to ensure that libraries have the resources they need to serve the community. This presentation will help define why you need to advocate, and provide tips and information about best practices to move forward.
Thursday October 16, 2025 3:00pm - 3:45pm EDT Salem 1B301 West 5th Street, Winston-Salem, NC, USA
Mentorship in libraries is a powerful tool for professional growth. It plays a key role in helping librarians develop essential skills, advance in their careers, and overcome role-specific challenges. Both formal and informal mentorship provide invaluable support, particularly for early-career professionals and those navigating job transitions. For mentees, these relationships provide guidance, help build confidence, and offer a sense of direction, while mentors benefit from fresh perspectives, strengthened leadership skills, and the opportunity to pass on their knowledge Beyond individual growth, mentorship aids in the creation of a supportive network, promoting knowledge transfer across generations and job roles. By leveraging existing networks, libraries can build and sustain meaningful, mutually beneficial mentorship relationships that extend across institutions and strengthen the field as a whole. Throughout our careers, we've each benefited from both formal and informal mentorship experiences that have helped us grow professionally, build meaningful connections, and navigate the complexities of the library field. As libraries continue to evolve in response to new technologies, changing job roles, and shifting institutional priorities, mentorship will become increasingly important, as it offers a sustainable way to adapt to these changes while nurturing professional development and fostering a culture of collaboration. In this session, we will use real-life examples to show how mentorship assists early-career professionals with navigating job transitions and career difficulties. We will highlight why mentorship is particularly crucial in today's library landscape, and how it contributes to resilient, adaptive, and confident professionals who are ready to face future challenges. By exploring the many ways mentorship strengthens libraries, we will demonstrate how it encourages idea-sharing, promotes collaborative problem-solving, and offers opportunities for personalized, low-cost professional development. Ultimately, mentorship helps librarians grow their skills, build networks, and achieve professional goals, ensuring the continued evolution and success of libraries.
Thursday October 16, 2025 3:00pm - 3:45pm EDT Winston 1C301 West 5th Street, Winston-Salem, NC, USA
Explore the wide range of legal issues affecting libraries and discover strategies to better prepare for potential challenges. This session will allow participants to gain a foundational understanding of how the First Amendment, copyright, and privacy laws impact libraries, as well as how the impact may differ for public vs school libraries. Bring your questions and curiosity and leave with more confidence about how your work is supported by law.
How nimble is your library? If a staff member is gone for an extended period of time, can their major job duties be covered? Do your staff want to build new skills? Cross-training is a solution to all of these challenges! Cross-training is any form of employees learning job duties that are outside their normal focus from their colleagues within the same library system. Implementing a cross-training program not only helps your staff grow professionally, but it also benefits your library as a whole while keeping training costs low. By emphasizing cross-training at your library, you will have staff that can step in and fill gaps that may arise and develop well-rounded, skilled staff. Cross training can have a variety of appearances, from people within a single library learning each other's areas, to creating staff who are comfortable at more than one branch location, to back-ups for tasks crucial to the library's success. Cross-training is also beneficial to library staff by allowing them to build new skills and gain experience in different aspects of the library to support their own career goals and professional development. In this session, librarians will discuss the benefits of cross-training and ways to implement it at your library. Whether you work in a single library or multi-branch system, there are multiple ways to design a cross-training program to help your staff grow and enable your library to rapidly adapt to changing needs. Practical tips and ways to avoid common pitfalls will also be covered.
Thursday October 16, 2025 3:00pm - 3:45pm EDT Salem 1A301 West 5th Street, Winston-Salem, NC, USA
Improving the accessibility of your library online content doesn't have to be overwhelming or time-consuming. Small, intentional changes can make a real impact on how users engage your resources. This session will outline six practical, actionable steps that libraries of any size can take to improve accessibility and prepare for the new ADA Title II requirements. Topics will include tips for performing an accessibility audit of your library's custom content, how to leverage existing accessibility tools and consortial efforts to streamline work, and how to prioritize content for remediation. Attendees will leave with concrete strategies they can implement to create a more accessible online experience for all patrons.
NC LIVE is North Carolina's statewide library cooperative, supporting 200+ public and academic libraries across North Carolina. Since its founding in 1997, NC LIVE has saved the state millions through innovation and collaborative efforts.
Follow-up to "Empowering Voices of the Archive and Special Collections" session intended to encourage further discussion about the topics raised in the session
Have you ever wondered what it takes to move between different types of libraries? Whether you're considering a transition from a public library to an academic setting, a community college to a four-year university, or any other shift, this panel will explore the realities, challenges, and opportunities of navigating these career changes. Join us for an engaging discussion with library professionals who have successfully transitioned across various library environments, including public, community college, and four-year academic institutions. Panelists will share their personal journeys, discuss the transferable skills that helped them make the shift, and provide actionable strategies to position yourself as a competitive candidate in new library settings. What You'll Gain from This Session: Identify Transferable Skills: Learn how to effectively translate your existing experience to meet the expectations of different library sectors. Overcome Professional Barriers: Understand common challenges faced by transitioning librarians, including imposter syndrome, external pressures, and institutional culture shifts. Take Action Toward Your Career Goals: Leave with tangible steps to confidently pursue your ideal position, no matter where you are in your professional journey. Whether you are actively seeking a transition or simply exploring possibilities, this panel will equip you with the tools and motivation to take the next step in your career. Let this session be your guide to breaking barriers and finding your place in the library profession!
Thursday October 16, 2025 3:00pm - 3:45pm EDT Winston 3B301 West 5th Street, Winston-Salem, NC, USA
Join us for an inside look at Wake County Public Libraries' Kit Services, a dynamic initiative designed to engage readers of all ages and meet the evolving needs of our community. Our Kit Services provide carefully curated collections that foster literacy, discussion, and connection, supporting patrons in a variety of ways. From Book Club Kits for Kids and Adults to Memory Care Kits designed for individuals experiencing memory loss and their caregivers, our offerings provide valuable resources that enhance learning, spark meaningful conversations, and promote community engagement. Libraries are continuously evolving to meet new demands, and Kit Services represent a powerful way to extend access to high-quality materials in a flexible and user-friendly format. Book Club Kits allow groups to explore literature together, making it easier for schools, community organizations, and book clubs to facilitate discussions without the burden of tracking down multiple copies of a title. Meanwhile, our Memory Care Kits serve a specialized need, providing resources tailored to individuals with dementia and Alzheimer's, along with their caregivers. These kits incorporate books, activities, and sensory tools that encourage reminiscence, engagement, and cognitive stimulation, supporting both individuals and their families. Developing and managing these kits requires thoughtful planning and ongoing assessment. Our team carefully selects materials based on community needs, circulation data, and emerging trends in reader engagement. We will share insights into our selection process, including how we balance popular titles with diverse and inclusive options to ensure broad appeal. Additionally, we will discuss the logistics behind maintaining, tracking, and refreshing our kits to keep them relevant and in excellent condition for patrons. Distribution and accessibility are also key considerations in Kit Services. Ensuring that kits are easy to find, request, and borrow requires a seamless workflow that integrates with existing library systems. We will outline our approach to organizing, cataloging, and circulating kits across our library system, including how we manage reservations and track usage to optimize availability. By streamlining these processes, we enhance the overall user experience and ensure that as many patrons as possible can benefit from these resources. Promotion and outreach play a crucial role in maximizing the impact of Kit Services. Effective marketing strategies, staff training, and community partnerships help spread awareness and increase engagement with these valuable resources. We will explore different ways to promote kits both inside and outside the library, including collaborations with local organizations, digital outreach efforts, and programming that highlights the benefits of using kits for group learning and discussion.
Thursday October 16, 2025 3:00pm - 3:45pm EDT Salem 3C301 West 5th Street, Winston-Salem, NC, USA
If ever there was a time to educate the community on how to access credible, authentic government information, now is that time. As a librarian working in an academic library, I typically assist students with locating sources of government information. However, after presenting online sessions to the general community in fall 2024 and spring 2025, on how to locate federal and North Carolina state sources of government information, the Coordinator from the Osher Lifelong Learning Institute (OLLI), a university-led and member-supported organization that provides lifelong learning opportunities for adults 50+, contacted me to see if I would be interested in teaching these same sessions in an in-person format to this community group. During my presentation, I'll discuss the format/content in which I taught these sessions, the interaction and feedback of those who enrolled in the course, and things I learned while presenting this as an in-person session for the first time.
In conjunction with the already complex issue of copyright, more students, librarians, and faculty are increasingly mystified by AI and the ways students are incorporating AI tools in their schoolwork. Librarians need to be aware of how AI technology constantly evolves, how students are utilizing AI resources, and where boundaries for academic integrity need to be set. Students will keep pushing the boundaries of what is considered academically acceptable and what constitutes plagiarism until these boundaries are clearly defined and communicated.
Outreach in academic libraries is rewarding but often comes with challenges like managing capacity, avoiding burnout, and justifying the return on investment. This session will offer actionable strategies to measure workload, determine how much to take on, and handle over-capacity scenarios. We'll explore ways to sunset ineffective programs, leverage collaboration to lighten the load, and build sustainable outreach practices that align with institutional priorities. Attendees will gain tools to manage internal and external expectations, advocate for resources, and foster growth opportunities for their outreach teams. The session will also delve into balancing creativity and practicality, addressing hidden labor like event cleanup, signage design, and material storage. Whether you're a seasoned professional or new to outreach, this session provides practical tips for maximizing impact, sharing ownership, and adapting to evolving needs-ensuring your outreach efforts remain impactful, feasible, and personally sustainable over the long term. As current outreach librarians and staff members, we believe outreach is the heart of connecting libraries with their communities, yet it's often one of the most demanding and underappreciated aspects of our work. Balancing creativity with practicality, impact with sustainability, and enthusiasm with capacity is a challenge every outreach professional faces. We are particularly inspired by the opportunity to explore innovative ways to sunset ineffective programs and embrace new ideas, all while fostering teamwork and advocating for resources.
Thursday October 16, 2025 4:00pm - 4:45pm EDT Salem 3A301 West 5th Street, Winston-Salem, NC, USA
In order to keep up with changing times and patron expectations, libraries constantly add innovative new resources, formats, and services. But we cannot just keep adding. Sometimes things must be taken away for us to continue to provide excellent service. What has your library technical services unit recently stopped doing? Maybe you stopped collecting print serials, or purchasing individual ebooks? Maybe you stopped classifying childrens books, or you've stopped having big monthly meetings in favor of short weekly "stand-up" meetings to plan the week ahead. We are primarily looking for deliberate decisions driven by patron needs and expectations, rather than unfortunate changes forced by budget constraints, unless you turned them into something wonderful! What have you stopped doing? The session will feature 3-4 panelists plus a moderator. Each panelist will give a 10-15 minute presentation and the session will end with some questions from the moderator and attendees addressed to all panelists. Panelists will be asked to address these questions in their presentations: What were the reasons for your decision? Was there resistance to the change? If so, how did you deal with it? What has been the effect of the change? What has stopping doing that thing allowed you to start doing instead?
Join us for an essential workshop led by library managers passionate about helping you succeed! This dynamic session will provide invaluable insights and practical strategies to refine your resume and cover letter, ensuring you stand out in the competitive library job market. We'll delve deep into the art of crafting a compelling resume and cover letter that captures your unique qualifications and experiences. Learn what hiring managers look for, common pitfalls to avoid, and how to tailor your application to specific job postings. Whether you're a seasoned librarian or just starting out, this workshop will equip you with the knowledge and tools to present yourself confidently and effectively on paper. This presentation is part of the NMRT student track.
When Wake County Public Libraries (WCPL) decided to phase out their Books on CD collection due to rising purchase and maintenance costs, they knew they needed to find another way to facilitate access to accessible audiobooks to their patrons who needed them. To accomplish this, WCPL reached out to the State Library of North Carolina - Accessible Books and Library Services (ABLS) to explore a partnership that would ensure these patrons retain access to no-cost audiobooks. This session will explore how ABLS and WCPL collaborated to bridge this service gap, offering an innovative model for other libraries across North Carolina. We will discuss how the partnership formed, the process of educating WCPL staff integrating ABLS resources into their own, and the impact this collaboration has had on WCPL patrons who are now also ABLS patrons. The panel will share what their experiences have been as a part of the collaboration. Attendees will gain a deeper understanding of how state and public library collaborations can enhance library services for underserved populations in their communities, ensuring all readers have access to the materials they need.
Join Jennifer Smith for an introduction to mindfulness meditation using music as a tool to help you calm your mind and reduce stress mindfully. At the close of the session, participants will be able to connect and reflect about their experience. No experience needed.
As we move past the hype (and perhaps the fears) regarding generative AI, we believe that implications and best practices for using AI in information literacy and literature searching are becoming clearer. This presentation provides overviews and case studies of how three academic librarians are navigating AI in research and library instruction via their research projects, classes, and liaison work. This talk should be useful for any library worker involved in information literacy, research consultations, and scholarly communication. The speakers will leave time to engage the audience, inviting them to offer their own lessons learned and best practices, as well as ask questions and even provide pushback. Our topics will include an overview of Scite.AI, Litmaps, and other scholarly literature products; use of general LLMs like ChatGPT in research and the classroom; an overview of vendor AIs including ProQuest, Scopus, and Statista; and a comparison of an AI-integrated research process to a more traditional research process. We will share our lessons learned, best practices, recommendations, and concerns for any librarian using these tools with their patrons and students. Ophelia has been conducting an IRB-approved research study of undergraduate and graduate students' experience of using AI for scholarly literature searching. Morgan is working with graduate students in a client consulting project to utilize AI in information discovery, analysis, and strategy. Steve has his entrepreneurship research students explore using AI for data discovery, and is now an administrator and trainer of a Scite.AI subscription for his business school. All three of us also have our students engage with the ethical aspects of generative AI. Questions we have been exploring include: What is the impact on students' research abilities in finding, analyzing, and synthesizing information? Do AI tools complement or replace library databases? How do the tools facilitate literature reviews, including evidence synthesis? How do students perceive the value and reliability of AI tools? How are students responding to librarian-led instruction on AI tools, and how does the instruction shape their approach to research and information evaluation? Are scholarly AI tools worth the money? Can they replace Google Scholar? Or Scopus and Web of Science?
Book challenges are not a new phenomenon, but today's intellectual freedom landscape presents unprecedented challenges for library workers and educators. To explore these complexities, we developed a semester-long First Year Seminar at Wake Forest University titled Who's Afraid of the Big Banned Books? Through this course, we engaged with Gen Z students in dynamic discussions about censorship, intellectual freedom, and the broader societal impact of book bans. Using I Know Why the Caged Bird Sings by Winston Salem's most famous poet, Maya Angelou, as a case study, our class analyzed historical examples of book challenges and bans, including the social and political context of these book challenges. We compared this analysis of historic book challenges to current examples selected from challenges being tracked by NCLA's Intellectual Freedom Committee to look for trends in censorship efforts in the United States over time and elements that are unique to the intellectual freedom landscape today. While we were familiar with these issues, our Gen Z students' perspectives deepened our understanding in unexpected ways. In this session, we'll share key insights from our experience and discuss how they can inform library messaging, advocacy strategies, mission statements, and outreach efforts for all library types.
Librarians are creating more asynchronous online content, services, and workshop sessions than ever before in higher education, and many of these products are made using Springshare products. The ability to tell the story of how libraries meet the needs of patrons (including online and distance) through their Springshare solutions is essential as we continue to navigate through this dynamic and transformative era of librarianship. This presentation will provide an introduction to Springshare, LibGuides, and LibWizard; analytics on the backend and then offer other methods of non-native quantitative assessment of LibGuides and LibWizard tutorials. We will cover three assessment projects: looking at web statistics on how patrons are entering LibGuides, an accessibility audit of LibGuides, and assessing interactive tutorials in LibWizard. This presentation will provide a blueprint for asynchronous assessment strategies for all librarians that can be adapted based on each team's institution and needs. Though this presentation is focused on Springshare products, the elements of quantitative assessment presented can be applied to other websites and online learning materials. This presentation will be interactive and include time at the end for questions and answers.
Libraries are constantly evolving to meet the needs of their communities, and book clubs and readers' advisory services are no exception. Today's readers expect more than just book recommendations - they crave deeper engagement, diverse perspectives, and access to content that enhances their reading experience. Gale Literature Resource Center, often viewed as an academic research tool, is an underutilized resource for public libraries that offers a wealth of materials to support and enrich programming. With primary source sets, author interviews, scholarly articles, and even podcasts, this database provides valuable historical and contemporary insights that can spark meaningful discussions in book clubs and enhance readers' advisory services. This session will explore how libraries can integrate these resources to create richer, more dynamic book club discussions and connect patrons with literary works in new ways. Presenters will showcase practical strategies, such as using primary source sets to provide historical context or incorporating author interviews and podcasts to connect readers with contemporary voices. Attendees will receive discussion prompts, hands-on demonstrations, and concrete ideas for making their library's programs more engaging and impactful. Beyond the tools themselves, this session will also highlight the value of collaboration between vendors and library consortia in meeting the changing needs of member libraries. By working together, we can ensure that libraries have access to high-quality, curated content that not only supports traditional book-related services but also expands their role as community hubs for learning and conversation. Whether you're looking to reinvigorate an existing book club or enhance your library's approach to readers' advisory, this session will provide actionable insights and materials to help you navigate the future of programming in both in-person and virtual environments.
NC LIVE is North Carolina's statewide library cooperative, supporting 200+ public and academic libraries across North Carolina. Since its founding in 1997, NC LIVE has saved the state millions through innovation and collaborative efforts.
Friday October 17, 2025 10:00am - 10:45am EDT Winston 1A301 West 5th Street, Winston-Salem, NC, USA
The NCLA Leadership Institute is a fantastic opportunity for librarians who currently serve (or hope to someday serve) in leadership roles. Participants build skills in leadership and mentoring, cultivate an improved understanding of themselves and others, and are inspired to serve in leadership roles within the library profession at local, state, and national levels. This session will feature several past Leadership Institute participants, who will share their experiences briefly before opening the floor to questions. This is a chance for those who are considering applying to the Institute to learn more!
The Source Evaluation Taste Test is an interactive, innovative program that can be adapted for patrons of all ages and backgrounds. This session explores how library programs can incorporate playful, hands-on methods to promote information literacy, while also fostering meaningful connections between patrons and library staff. Through creative use of food-themed metaphors and engaging activities, the program encourages curiosity, critical thinking, and collaboratio-supporting both academic and personal growth. The learning outcomes for this program are to: Improve critical thinking and information literacy skills. Increase confidence in identifying credible and relevant information. Create an interactive, engaging learning environment. Support independent, lifelong learning through the use of library resources. The presentation will be structured as follows: A walkthrough of the Source Evaluation Taste Test program, including examples and materials used. A discussion of how the program aligns with both public and academic library environments. A breakdown of how this program intersects with core areas of library work, including instruction, outreach, programming, and the use of simple technologies. Ideas for adapting the program into a series that meets the needs of different user groups, including teens, first-year college students, and adult learners. The goal of this proposal is to demonstrate how a flexible, engaging program like this can be adapted and reimagined across various library settings. As an early-career librarian, I've used this workshop as a way to meet students where they are, and it's been well-received. I believe it offers other librarians a creative and approachable way to reconnect patrons with the library-especially in times of transition, when staffing changes or gaps in instruction may have left users feeling disconnected. This session ties directly to the conference theme, Books and Beyond: Navigating New Frontiers, by helping patrons think more critically about the information they consume-where it comes from, how to evaluate it, and how to confidently move through an increasingly complex information landscape. As libraries continue to evolve and face new challenges, including the spread of mis- and disinformation, changing technology, and shifting community needs-programs like this offer a way forward. They help library workers support digital and information literacy in ways that are both accessible and meaningful. Additionally, this program can be used to highlight and center diverse voices and collections, making it a valuable tool for advancing equity, inclusion, and representation. For libraries looking to reengage underrepresented groups or promote DEI-related resources in a fun, low-barrier format, this program offers a flexible starting point. The Source Evaluation Taste Test blends creativity, instruction, and community-building while equipping library staff with tools to reach users wherever they are on their information journey.
In the fast-paced and often demanding environment of library work, staff members face numerous challenges that can impact their professional well-being and success. This session will explore the vital role of mentorship in supporting library staff, with a particular focus on the unique challenges faced by BIPOC employees. While mentorship in libraries is neither a new concept nor a hidden one, it remains underutilized in many library settings. By fostering a culture of mentorship, libraries can create spaces that promote professional growth, emotional support, and retention for all staff members. Join Ciera and Candace as they share their insights from research, and firsthand experience, in both academic and public library environments. They will highlight the positive impact of mentorship programs, discuss strategies for implementing and expanding these programs, and provide practical recommendations for library leaders and staff. Attendees will leave with a better understanding of the importance of mentorship and how it can be used to strengthen and empower library teams, particularly for BIPOC library workers.
Join library staff who have Hoopla Digital collections in an open forum to share experiences and resources for sharing this digital collection with the public. If you don't have Hoopla Digital and would like to learn more, you're welcome as well!
Digital Services & Marketing Coordinator, High Point Public Library
I've been working in public libraries for over 25 years and have been serving as the Digital Services and Marketing Coordinator for 3 years.I'm looking forward to seeing old friends and making new connections!
Friday October 17, 2025 11:00am - 11:45am EDT Salem 1C301 West 5th Street, Winston-Salem, NC, USA
No matter your position, you can cultivate leadership skills by embracing the transformative power of self-awareness and leading with authenticity and purpose. As the NCLA Leadership Institute emphasizes, "Lead from where you are." At the heart of effective leadership is a deep understanding of oneself. In this session, Jenneffer (academic librarian and former public librarian) and Jenny (Assistant Director at a public library and former school library media coordinator) will share their complementary yet distinct leadership journeys. As mentees, mentors, and planning committee members of the NCLA Leadership Institute, they will provide insights into how self-awareness shapes authentic leadership and fosters resilience. Through reflective discussions and interactive exercises, participants will explore how their core values and strengths influence their decision-making, workplace relationships, and leadership effectiveness. Attendees will engage in practical activities designed to deepen self-awareness, assess their leadership styles, and identify actionable steps to enhance their leadership practice. Topics will include the role of self-care in leadership, the importance of setting healthy boundaries, and the power of storytelling in leading with impact. Participants will leave equipped with tools to turn reflection into meaningful action, confidently navigating their leadership journey.This session is ideal for library professionals at any career stage who are eager to strengthen their leadership abilities, foster collaborative environments, and contribute to a culture of growth and innovation. Join Jenny and Jenneffer to discover how intentional self-awareness can empower you and your library to navigate new frontiers of leadership.
Library staff encounter people with trauma histories every day. We don't usually know their stories, but we can approach our patrons and our colleagues with a person-centered, trauma-informed lens. In 2024-2025, Amanda Goldson (librarian at Charlotte Mecklenburg Library) and Rachel Green (licensed clinical social worker at Jewish Family Services) developed and presented 6 training sessions on the PCTI lens to CML staff members. At the same time, Amanda put together a grant-funded, PCTI healing arts series for the public with local artists teaching a variety of media. In this presentation, Amanda and Rachel will talk about the basics of PCTI and what was learned by adapting PCTI to library services and programs.
As staff members of a statewide library consortium, we see tremendous variations between our member libraries marketing needs. Some library systems have entire marketing and outreach departments; others rely on the precious little free time of their creative staff members. However, one commonality is that many librarians express confusion and frustration about marketing e-resources. Because of these disparities and the lack of existing literature on this topic, we launched a national survey to discover the primary barriers libraries face in promoting e-resources specifically.In this presentation, we will present the findings of our survey and share some of the ways that a diverse sample of libraries approach e-resource marketing. We will also share the primary barriers that libraries reported along with insights into the challenges they face in marketing e-resources. Additionally, we will discuss strategies for fostering collaboration among member libraries to share best practices and resources. By leveraging the strengths of larger institutions and supporting smaller libraries, we aim to create a more equitable framework for e-resource marketing. This session will equip participants with practical recommendations for their own libraries and an understanding of how library consortia can help address these challenges and make marketing e-resources more effective for all types of libraries.
Friday October 17, 2025 11:00am - 11:45pm EDT Salem 3A301 West 5th Street, Winston-Salem, NC, USA
Damarius and Sauda will be in conversation sharing stories from the NAACP Image Award-nominated book, “Picturing Black History: Photographs and Stories That Changed the World”, for which he is a contributor and editor. Damarius will be available following the presentation to sign copies of his book. Bookmarks of Winston-Salem will have copies on hand to sell.
Friday October 17, 2025 12:00pm - 2:30pm EDT Salem 2301 West 5th Street, Winston-Salem, NC, USA
